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Consumer Protection Commission, CBN, EFCC, others to investigate rights violation in money lending

Bassey Udo by Bassey Udo
November 16, 2021
in News
0
How FCCPC is  changing consumer complaints resolution – DG

MEDIATRACNET

The Federal Competition and Consumer Protection Commission (FCCPC), the Central Bank of Nigeria (CBN) and the Economic Financial Crimes Commission (EFCC) have commenced investigations to monitor right violations into the money lending industry.

The Chief Executive Officer of FCCPC for the Joint Regulatory and Enforcement Committee, Babatunde Irukera, who disclosed this in Abuja on Monday said the Independent Corrupt Practices Commission (ICPC) and the National Information Technology Development Agency were also members of the team.

Irukera said the committee would lead efforts to address multiple potentially dubious conducts of certain money lenders, otherwise known as loan sharks.

He said the meeting of the team resolved to collaborate, pursue urgent enforcement actions against already known violators, while investigating others, as well as criminal prosecutions where applicable.

He expressed regrets that the act was fast becoming a dominant and abusive practice targeting some of the most vulnerable in society.

“Continuing complaints about questionable repayment enforcement practices, including public shaming and violations of privacy, have led to significant and understandable consumer aggravation and dissatisfaction.

“Others are arbitrary, unjust, unreasonable, or exploitative interest rates and or loan balances calculations, harassment and failure of consumer feedback mechanisms, among others have caused consumer aggravation.

“Initial inquiries demonstrate that many of the purported lenders are not legally acceptably established or otherwise licensed by the appropriate authorities to engage in the services they ostensibly provide.

“A joint taskforce of analysts and enforcers was also created and immediately activated.
“The agencies recognized and welcome products and providers that bridge the lending gap for consumers who would otherwise be ineligible for conventional loans from traditional financial institutions.

“However, this must occur within legally acceptable parameters of transparency and fairness,’’ he said.

Irukera said in furtherance of resolutions from the meeting, the commission created a dedicated email address, lenderstaskforce@fccpc.gov.ng., to receive complaints, identity of businesses or individuals involved in these practices. (NAN)

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Bassey Udo

Bassey Udo

Bassey Udo is a Journalist, Communication & Media Practitioner PERSONAL DETAILS DATE OF BIRTH: March 3, 1965 GENDER: Male NATIONALITY: Nigerian GSM: +234 802 313 7335; 07032308000 EMAIL: bassey.udo@gmail.com CONTACT ADDRESS: Plot 743 Coral Park Street, Lugbe CRD, Abuja, FCT 900128 A multiple award winning investigative reporter with specialised interest in Business & Economy, Energy & Power, Oil, Gas, Mining & Extractive Industry, Environment & Climate Change, etc. at various times for some of Nigeria’s elite newspapers and magazines, including Post Express, NewsAfrica magazine, Independent, 234NEXT and Premium Times. A member of the Nigerian Guild of Editors (NGE), Nigeria Union of Journalists (NUJ), Nigerian Institute of Public Relations (NIPR) and Society of International Law & Diplomacy (SILD). He is also a distinguished Alumnus of the U.S. International Visitors Leadership Programme (IVLP) 2017.

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