11Plc says it is committed to upholding the highest standards of integrity and quality service in the country’s downstream petroleum industry.
The company said a demonstration of its commitment was the swift manner it responded to a recent incident at one of its Mobil service stations in Lagos, describing as a shining example of its dedication to excellence.
“At 11Plc, we operate on a foundation of integrity and quality service,” the company said in a statement. “We are committed to consistently delivering exceptional experiences for our customers,” the statement added.
The company’s customer-centric approach, he said, has earned it the trust and loyalty of its customers, setting it apart from its competitors and solidifying its position as a leader in Nigeria’s petroleum industry.
“11Plc’s commitment to excellence is reflected in its state-of-the-art facilities and equipment, as well as its rigorous training programmes for attendants and staff. The company ensures that its employees are equipped with the skills and knowledge necessary to provide exceptional service to customers.
“The company’s zero-tolerance policy for misconduct ensures that customers receive the best possible service. 11Plc’s attendants and staff are held to the highest standards of professionalism and integrity.
“11Plc’s dedication to excellence has earned it numerous accolades and recognition within the industry. The company remains committed to consistently delivering exceptional experiences for its customers.”
The staement said the company’s commitment to integrity and quality service was unwavering, anding that its swift response to the incident at its Mobil service station in Lagos was a testament to this commitment.
“11Plc’s commitment to excellence sets the standard for the petroleum marketing industry. The company’s customer-centric approach, zero-tolerance policy for misconduct, and dedication to integrity and quality service ensure that customers receive the highest level of service and professionalism,” it noted.